If I have a queue with no members defined in the members section in queues.conf the queue does not accept callers.  While this may make sense. No member, no calls get handled, It poses a problem when a queue is using the add and delete queue members applications to control the queue. I have come up with a workaround or adding Agent/1001 as the only entry.  This still allows the queue to work and allows agent to login using the AddQueueMember application.

 

 

It would be great if there are no agents logged in that it goes to priority + 101.  

 

 

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