Re: AgentCallbackLogin, 1.2-beta1 issues Jos? Pablo Ezequiel Fern?ndez <[EMAIL PROTECTED]> wrote:
> Hello, > at Reliable Services we use agents to identify a person with an extension but > no more than that, we don't use queues and the work is mainly outgoing calls. > For that, agents is not very well fited and what you mention on this post has > a lot to do with it. > > On Monday 12 September 2005 17:40, alan wrote: > [...] > > I am using AGENTBYCALLERID to prevent multiple agents from logging in to > > the same extension, which is a discussion for a different day. > How do you do that ? The original issue I reported here was resolved expediently and to my great satisfaction on Mantis ticket #5213. Thanks, Kevin! It works great! On that ticket, I included the portion of extensions.conf I use to prevent multiple agents from logging in to the same extension: http://bugs.digium.com/bug_view_page.php?bug_id=5213 Our solution has some limitations: you can't use agent PIN numbers, currently, since the current Agent implementation requires the PIN number, if set to log out an agent with AgentCallbackLogin. (Actually I haven't confirmed this on 1.2, only on 1.0). One feature I would really like to see, would be if the "agent logoff" cli/manager command became a dialplan app as well. I consider it a security risk to require a PIN for an agent to log off. Imagine if unix/linux/etc. shells required your password to log out? > - Automatically log off an agent from an extension when a new agent is logged > in. This is what we implemented in the extensions.conf I referred you to. > - Automatically log off an agent from an extension when the agent is logged on > on another extension. This is already the behavior of CVS HEAD. > And it would be nice to require to be logged in with some agent to be able to > make calls (something like that logged agents make that extension be in a > different context) I agree, I'd like this feature as well. Alan Ferrency pair Networks, Inc. [EMAIL PROTECTED] _______________________________________________ Asterisk-Dev mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-dev To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-dev
