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This is an automatically generated e-mail. To reply, visit:
https://reviewboard.asterisk.org/r/4010/
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(Updated Sept. 22, 2014, 12:23 p.m.)
Review request for Asterisk Developers.
Bugs: ASTERISK-24276
https://issues.asterisk.org/jira/browse/ASTERISK-24276
Repository: Asterisk
Description
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General option to musiconhold.conf, to make applications MOH override channels
musicclass.
Defaults to no, as it is current behavior.
We use a single trunk for multiple users. The default musicclass from sip.conf
is therefore the same for all calls.
The trunk is connected to a kamailio server, where all in- and outgoing calls
are send/received.
Each customer (identified by custom headers) can choose a musicclass for MOH,
which we apply to the channel.
When a user dials an extension, which point to a queue, we want the user to
receive the queue music.
But we still want the user to keep the preferred musicclass, if the call is put
on hold later.
Therefore we cant unset musicclass before calling the queue.
Company A prefer musicclass heavy-metal.
That musicclass is therefore applied to incoming calls.
The customer service need to calm people down. Therefore they use other music
as queue music.
Diffs (updated)
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/trunk/res/res_musiconhold.c 423656
/trunk/configs/samples/musiconhold.conf.sample 423656
Diff: https://reviewboard.asterisk.org/r/4010/diff/
Testing
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Whithout this patch or new option appoverridechannel=no or no
appoverridechannel set in musiconhold.conf:
- The queue "myqueue", has musicclass=queueclass
- Set(CHANNEL(musiconhold)=mohclass) followed by Queue(myqueue), makes caller
hear "mohclass" while waiting for agent to answer.
Whith appoverridechannel=yes in musiconhold.conf:
- The queue "myqueue", has musicclass=queueclass
- Set(CHANNEL(musiconhold)=myclass) followed by Queue(myqueue), makes caller
hear "queueclass" while waiting for agent to answer.
Thanks,
Kristian Høgh
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