Hi Salvatore,
I don't have any experience with the "Queue" command, as I basically
pass the call directly to agi:async and control the call every step of
the way from my C program (where I've implemented my own queue/call
tracking).
However, here are my suggestions:
1) Upon taking a quick look at
http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue, I think your
"failed to add agi command to channel.." error may be since the call is
not answered yet. You'll notice on that web page that the dial plan
calls "Answer" before Queue in example 1, and Playback (which itself
internally answers the call to be able to then play the announcement)
before Queue in example 3 (I'm skipping example 2, as it's a link to a
German site and not directly on the page). Please try one of those
commands, before calling your Queue command, and I think you'll get
better results.
2) You are correct that AGI(agi:async) stops execution of the dialplan.
In your attempt to execute AGI(agi:async) before Queue, that's exactly
what happened. The call entered agi:async mode and from that point on
you are supposed to issue commands to control the call from your AGI
program.
That's probably the reason you don't hear ringing on the phone, as (in
your AGI call on priority 1 example) your inbound call never reached the
"Queue" dialplan priority.
3) This is a minor detail, but I'm not sure your syntax is correct. Try
removing the comma before the "n", so that you have the following in
your dial plan: "same => n,AGI(agi:async)"
Hope this helps,
Daniel
On 11/22/2016 05:03 AM, Salvatore Franco wrote:
Hi,
I'm trying to answer a call that is in Queue through AMI, launching
AGI command ANSWER.
I read about putting AGI(agi:async) in extensions.conf dialplan but if
i set in this order:
exten=> 1000,1,Queue(queuename)
same=> ,n,AGI(agi:async)
and try to answer using AMI the response is : failed to add agi
command to channel XXX queue.
Else if i set the dial plan in this order:
exten=>1000,1,AGI(agi:async)
same=> ,n,Queue(queuename)
the phone doesn't ring and the command execute successful, but
nothing happens. Isn't agi:async "really" async but stops execution of
the dialplan?
Any suggestions?
Thanks
Best Regards
*Salvatore Franco*
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