Very good resource Latham, forgot about that one! -bk
Andrew Latham wrote: > Trevor > > There is the active help in the GUI which should help guide the user. > I know Brandon and others have some documentation on there blogs and > such. Even the Asterisk Cookbook is not getting the work it deserves > (I am one of the slackers...) > http://etel.wiki.oreilly.com/wiki/index.php/Main_Page > > > Andrew > > > On Wed, Aug 6, 2008 at 2:00 PM, Trevor Benson <[EMAIL PROTECTED]> wrote: > >> Had a question about transferring direct to voicemail, one of the previous >> systems (asterisk gui managers) were pre-pending a * in front of the >> extension to transfer direct to VM, so if my extension was 500, a blind >> transfer to *500 would bypass ringing my phone and drop the caller directly >> to voicemail. Does Asterisk GUI implement such a feature somehow? I am >> about to look into the dialplan and see if I can find it. >> >> >> Now this brought up a good question: Is there any current repository of >> information regarding 'the way Asterisk GUI does things'? >> >> For instance transferring direct to voicemail, the way agents function when >> assigned to queue's, etc. Some of this is apparent when you track down the >> two windows for setting the login extension for agents, some could use a bit >> of updating in the popup descriptions. I am by no means complaining, just >> wondering if we have any of this put anywhere currently? If not I am very >> willing to start documenting the 'hidden' features like transfer to >> voicemail (if it exists), and other little tidbits as well as how the queue >> and agent system interact, I am guessing its more native an asterisk queue >> then I have found in any other system, so maybe that's why it seemed >> unfamiliar to me the first time I logged in my new Tech Support agents. >> >> I am very willing to assist as long as someone can point me in a direction, >> and maybe answer a few questions I cannot find in the dialplan myself, and I >> will work on getting something together. If someone is already doing all >> this, then hooray!! Where is it available? >> >> Thanks, >> Trevor >> >> _______________________________________________ >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> asterisk-gui mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-gui >> >> > > > > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-gui mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-gui
