>From the 'I'm really stupid' department: I solved my problem by checking the checkbox labeled 'Allow Dialing Other Extensions' in the voicemenu setup screen.
--- On Wed, 3/11/09, Ryan Brindley <[email protected]> wrote: > From: Ryan Brindley <[email protected]> > Subject: Re: [asterisk-gui] Problem With VoiceMenus > To: [email protected] > Cc: "Asterisk GUI project discussion" <[email protected]> > Date: Wednesday, March 11, 2009, 7:42 AM > Keith, > Sorry for the confusion. Lemme try to explain from a > different angle. WaitExten takes user input and tries to > match it with another extension. The moment it finds a match > it sends the caller to that extension. In the GUI, the only > extensions that are created using the WaitExten action are > the 0-9, etc etc. Which is why I stated that its only > configured to recognize 1 digit because the only extensions > that WaitExten is tryin to match against are the 0-9 > extensions. You can hand edit extensions.conf if you'd > like. Start off with trying to change one of the 'one > digit' extensions to a 4 digit exten...(so take > extension 4 and make it 4444). Play around from there and > I'm sure you'll get the hang of it. > > -- > Ryan Brindley > Digium, Inc. | Software Developer > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA > main: +1 256-428-6000 fax: +1 256-864-0464 > Check us out at: http://digium.com & > http://asterisk.org > > ----- Original Message ----- > From: "Keith at Yahoo" > <[email protected]> > To: "Asterisk GUI project discussion" > <[email protected]>, "Ryan > Brindley" <[email protected]> > Sent: Tuesday, March 10, 2009 3:57:03 PM GMT -06:00 > US/Canada Central > Subject: Re: [asterisk-gui] Problem With VoiceMenus > > > I'm confused when you say that the GUI "only > configures it to > recognize the first digit". I looked at the WaitExten > command > syntax and it has a time parameter (which I set to 15 > seconds) > and an option for music on hold but nothing for the number > of > digits. > > I don't mind editing the extensions.conf file manually > if need > be but I'm unsure of what needs to be changed. I tried > setting > autofallthrough=no but that didn't help. > > > > --- On Mon, 3/9/09, Ryan Brindley > <[email protected]> wrote: > > > From: Ryan Brindley <[email protected]> > > Subject: Re: [asterisk-gui] Problem With VoiceMenus > > To: [email protected], "Asterisk GUI > project discussion" > <[email protected]> > > Date: Monday, March 9, 2009, 11:04 PM > > Keith, > > WaitExten is the correct application to use, but the > GUI > > only configures it to recognize the first digit. You > can use > > the advanced edit or edit extensions.conf. Sorry, if > its any > > hope the voice menu's page is currently being > revamped > > and will most likely include your expected feature :-) > > > > > -- > > Ryan Brindley > > Digium, Inc. | Software Developer > > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA > > main: +1 256-428-6000 fax: +1 256-864-0464 > > Check us out at: http://digium.com & > > http://asterisk.org > > > > ----- Original Message ----- > > From: "Keith at Yahoo" > > <[email protected]> > > To: [email protected] > > Sent: Monday, March 9, 2009 5:47:14 PM GMT -06:00 > US/Canada > > Central > > Subject: [asterisk-gui] Problem With VoiceMenus > > > > > > I posted this in the Asterisk Support forum and never > got a > > reply so I thought I would try here. In short, the > problem > > is when I set up a voicemenu it only lets me enter one > > > digit. Here's the details. > > > > Asterisk 1.4.21 with Asterisk GUI 2.0.4 > > > > Used the default 4-digit extension ranges given on > > the Options page of the GUI. > > > > Did the following in the GUI: > > - Clicked on the Dial Plans link and created a default > dial > > plan including all contexts and calling rules. > > - Clicked on the Users link and created several users > using > > the default extensions. > > - Clicked on the Trunks link and created an Analog > Trunk > > for my FXO card. > > - Clicked on the Voice Menu Prompts link and recorded > a > > Voice Menu Prompt to "dial 6000 for Ralph, 6001 > for > > Edna...". > > - Clicked on the Voice Menus link and created a Voice > Menu > > tied to ext 7000 (the default) and added in the > following > > order: Answer, Digit Timeout of 5, Response Timeout of > 20, > > Background using my recording from above, WaitExten of > 10, > > and used Allow Keypress Events to set 'i' to > go back > > to the menu and 't' to one of the extensions. > > - Clicked on Incoming Calling Rules and created a rule > to > > send the FXO trunk calls to my voice menu. > > > > It all seems to work but when the message is playing > and I > > try to dial a user's extension (like 6000) it > loops back > > to the beginning of my menu because it's only > accepting > > the 6 and sees it as an invalid extension. (The output > of > > the CLI says 6 is an invalid extension.) > > > > I know I could probably manually edit something in the > > > extensions.conf file to fix this but I'd like to > get > > this working using the GUI. Did I miss a step in the > GUI > > when I was setting it up or did I select something > wrong on > > one of the pages when I was setting it up? > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > --Bandwidth and Colocation Provided by > > http://www.api-digital.com-- > > > > asterisk-gui mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-gui _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-gui mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-gui
