On Fri, 2003-02-28 at 09:52, Matthew S. Hill wrote:Ok, that will work on a 1 to 1 ratio with analog phones. How do you do it with sip
Does anybody know how to announce a transfer with asterisk?
Example:
Call is established between A and B. A then wants to transfer B to C.
On many switches when A transfers B to C, first B is placed on hold,
then A and C are bridged, and A announces to C that B would like to
talk to them. A then Hangs up and B and C are brigded.
Call established between A and B. A wants to transfer B to C. A flash hooks the phone, dials extension, or number to get connected to C and announces intent to transfer. A then flash hooks again, and proceeds to introduce C and B, then bows out of the conversation by hanging up. This method uses the 3 way calling function.
Call established between A and B. A wants to transfer B to C. A flah hooks the phone, dials extension 700 and listens for number to be repeated. Then A hangs up phone, then places call to C, and announces call. At this point A and C have handed off the call. C then can dial the number that was read to A and be connected to B. This uses the call parking function of asterisk. It is beneficial if C needs a moment to compose before picking up the line and A doesn't need to be tied up. There is also a variation of this where A parks the call, then goes to a new location where A dials the parked location of the call and is able to retrieve the call at a new location. Beneficial if you are not at your desk, but still was routed the call.
phones? The # transfer is nice, but it has no call announcement feature. I can park
calls, but the users, don't want to park and dial again.
Matthew S. Hill Systems Engineer CHG Compaines, Inc.
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