I want to computerise this as much as possible.
I envisaged a system where a regular customer calls, any of the telphonists can answer the call from their PC and at the same time display a php page with telephone number parameter.
I wanted to get the E100 digium hardware and use asterix but what concerns me is the telephonists interface. What software is available that links with asterix, can display a list of wating calls and will allow me to open a dynamically generated URL in a browser.
I gave seen gnophone and gnomeeting. Could I get asterix to send a url and telephone to a voip client like gnophone and could the gnophone user then click that link and answer at the same time maybe?
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