Bill
Reece Anderson wrote:
Hi,
We recently installed asterisk too replace our office PABX, however we are finding it hard to get documentation on the way Agents login.
In the agents.conf we have setup a user of agent => 1003,4444,Test. In the extentions.conf file we have added in exten => 9,1,AgentLogin.
We can dial 9 and key in the uid and password which logs us in. The asterisk CLI confirms it is login, but when we hangup the phone we are logged out.
Is there anyway we can setup an extention for eg #61 so a user can call #61 from a phone key in the uid and password login, then when they are finished sometime latter call #61 again and logout.
Just wondering if there is any way to stay login for a period so we can assign users to some queues.
Thank You
Reece Anderson
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