I've got a fairly minor question, but it's getting on my nerves .. hopefully it's an easy answer. I'm having trouble parking calls on our 7960s. It works fine on ZAP devices, though, and they're both using the same context.
What I do is:
When I'm on the call, I hit More, Transfer, 700, Dial. I then get a fast busy. If I dial 701, for example, I do get the "no call parked here", so I know it's somewhat working. If I try a blind transfer, it just says it failed.
Do I need to add an explicit extension with a ParkAndAnnounce for these? If so, anyone have a sample of what they use?
Thanks for any direction,
-d
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