Title: [Asterisk-Users] Help! Problems talking to upstream switch
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This
helps alot! I believe that it is an ADIT 600, and I definitely want to
adjust those gain settings. I'll ask Martin about the timeout on DNIS,
although it would seem that the fact that I have observed the loss of only the
2nd tone, for example, leads me to believe that it is not the timing
out.
Thanks,
Andy
Hester
Consero
I'm new to *, but I've dealt with this issue on other switches. It
sounds like either you are timing out getting DNIS information from your CO,
or you are having trouble hearing the DTMF tones that are pulsed to you during
the call setup process. Someone else on the list may know: is it
possible to 1) configure the timeout for waiting on DNIS and 2) is it possible
to change the Rx gain on the TDM cards?
It's my understanding that the circuit is going throught the channel
bank, which is acting like a drop-and-insert CSU by forwarding the 12 channels
with voice to your * box. You mentioned that this was a Carrier Access
channel bank, is it an ADIT 600? There are send and recieve gain
settings on the channel bank unit that you might want to play with.
HTH, HAND
-Tim
-----Original Message-----
From: Andy Hester
Sent: Sun 6/29/2003 8:59 PM
To:
[EMAIL PROTECTED]
Cc:
Subject:
[Asterisk-Users] Help! Problems talking to upstream
switch
Hi,
Please let
me know if you have any ideas - I am taking wild guesses now....
Here is
the situation:
I put in
Asterisk for a local customer. I have Fractional T-1 with 12
Voice
& 12 Data. I have a T100P hooked up to a TDM Card (they call it
a
chanel bank although it only has 2 outputs) in a CAC unit. The
unit also
has a router card that runs the data side. My extensions
are all SIP phones
save a few fax machines. The customer has 7
digit unverified account codes
on the trunks for billing
purposes.
The
Problem:
As I watch the
console, I see calls coming in for exten "73" or "708" or
"08" or "730"
although most come in correctly (ie "7308"). My carrier
has
verified numerous times that they are sending 4 digits. I have
40 DID
numbers that need to be routed and they are all in the 73xx
range. I need
to know anything that would cause my box randomly not
to hear all 4 digits
on occasion. Also, I have had trouble with
people who dial out getting a
congestion signal mainly on Long Distance
numbers. The person would dial
the number 4 or 5 times and get
congestion then it might go through. Both
of these conditions seem
to be happening only about 10-20% of the time.
What I have
done:
Moved a T100P card to its own IRQ to prevent problems with
interrupts - Did
not solve either issue.
On the second try, got
the carrier to change the way their switch chooses
channels for incoming
calls to prevent "glare" - This MAY have fixed the
outgoing long distance
issue as it seems to have gone away( although it
doesn't seem logical to
me that this would affect only LD) but did not fix
incoming
calls.
Has anyone else had problems getting all of the digits that
the Telco sends?
Thanks,
Andy
Hester
Consero
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