A few days ago, Kelly remarked that he had previously observed that Nikotel charged him for calls he did not actually complete.
I have made a number of test calls to my landline without picking up the calls. I just let it ring once and hung up on the calling phone.
A look at the call records on MyNikotel reveals that I was charged six seconds for every of these calls.
I have raised a support request with Nikotel to ask for this to be corrected. However, Kelly said he had done so before and never got any reply.
Therefore, I would like to ask everybody on the list who is using Nikotel to verify this for themselves and raise a support request on Nikotel's website. Together we may be able to get this fixed.
thanks regards benjamin
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