I have noticed that there have been changes such as AddQueueMember. Maybe this is why? Has the old AgentLogin app been deprecated?
John
On Saturday, August 2, 2003, at 03:30 PM, Mark Spencer wrote:
The calls are not getting passed: Agent 308 is logged in and idle. Yet I have a customer that has been on hold for over 8 minutes.
Is this duplicatable? Perhaps I can ssh in and take a look. Agents and
queues have been in heavy development the last few weeks.
Mark
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