Hi,
 
Some questions:
 
1) Are you behind NAT?
 
2) If the answer to (1) is Yes, then be aware that if you have the latest firmware (1.16w) then you should choose the the appropriate setting under "NAT detection". The "Automatic" setting doesn't seem to work some of our customers behind nat. There are options such as UPnP and STUN and you will have to choose the appropriate one.
 
3) If you aren't behind NAT, then my guess is that you have a codec issue.
 
Tan
telappliant.com
 
 
 
----- Original Message -----
Sent: Friday, August 08, 2003 9:46 AM
Subject: [Asterisk-Users] Snome-200 with Asterisk

hi
    We are using snome 200 IP phone with *.  It works OK. But after a period of time we can't hear any sounds for any icoming or outgoing calls. I've got two of these phones. Same symptoms occur to both of these( not at the same time ) and the problem remains until the phone is completely rebooted. Don't know whether this's * or Snomes' prob. Any help would be appreciated. Thanks In advance.
 
Denzel.

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