http://www.digium.com/asterisk_handbook/agentlogin_queues.html
And you should take a look at queues.conf for some comments detailing the various queue distribution algorithms, ringall, roundrobin, leastrecent so on so forth.
-Matt McAughan
-----Original Message-----
From: CallTrex Personal Assistant [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 08, 2003 02:35
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] queue / agent documentation
We're moving a somewhat complicated call center over to an Asterisk system,
and I'm looking for documentation on queue/agent configuration. So far I
haven't found anything on the Digium or Asterisk websites, and I was hoping
that someone could point me in the right direction.
Thanks,
Devon
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