On Fri, 2003-08-15 at 17:40, Devon Henderson wrote: > > > I guess my big question is: is it possible to have extensions mapped to > > > people, not to phones? > > > > Yes, you just need to link the user/extension to a technology/channel > > when logged in, and to a bogus value when not so that your dial will > > fail quickly and fall through to voicemail. Also you will want to make > > sure your voicemail goes out in email since you won't be able to get > > stutter tone or MWI due to the channel not being assigned a extension. > > -- > > Steven Critchfield <[EMAIL PROTECTED]> > > > Sorry I waited so long to reply to this.. I had to think about it a bit. > > Every reply I've had to this question has involved voicemail somehow. We > don't use voicemail in the office - we have live operators handling all > incoming calls, 24 hours a day. No voicemail. No IVRs. No auto attendant. > > So, another stupid question.. instead of failing over to voicemail, could it > fail to a queue instead?
Yes it can. Essentially instead of doing the failover to voicemail you will instruct it to goto the queue head end. -- Steven Critchfield <[EMAIL PROTECTED]> _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
