Hello all:
Thank you for taking the time to read this post.
Background:
I am a new user to IVR systems and asterisk. I have been tasked with helping to set up
a system that will only handle IVR (eg no PBX functions) incomming calls for 45 or so
people that will call in 3 or 4 time each day during (approx) normal business hours.
We have started to look at the Ivrs perl module from
http://search.cpan.org/author/MUKUND/. We are having limited success. I found the
asterisk software and have trugded through the last several months looking for IVR
specific comments with minimal success.
Issues:
1. We need to have a working system by "yesterday" (since we were told yesterday ;)
my problem not yours). Realy, how easy is asterisk to develop for in a IVR message ->
response -> authorize/validate -> contiune scenario? We will need to do database
lookups.
2. We expect that we will end up greater than 100 users that will call in 3 or 4 time
each day during (approx) normal business hours in the next couple of months. We also
have the possibility that the next step may involve several hundred users. How can I
provide something now and scale UP from a "commidity" PC (running GNU/Linux of
course)? The Wildcard X100P only has 1 port. Are there other higher density options
that "just work"? I've seen mentioned an Intel/Dialogic card that looks high density
and expensive and interesting. I don't mind having a farm of these things on commidity
hardware... within reason. Again, I'm a newbe trying to get myself up to speed on this
topic.
3. I need to provide a working model very soon. What is cheapest way to put together a
system with AVAILIBLE parts? There seems to be a shortage of some of the cards on the
yahoo store front.
So, looking for everything...
Thank you very much.
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