If I was calling I would like to know either how long the the person that's been in the queue the longest has been waiting OR an average of how long the callers were in the queue before they were answered (over the last X (where x in a config option) mins
On Fri, 2003-09-05 at 14:05, Brian West wrote: > A friend and I have recently added the ability to announce the callers > position in the call queue every x seconds.. or even just inject an > anouncement every x seconds. All setup in queues.conf and can be setup > per queue. > > My next project is to add the ability to announce the callers estimated > wait time. I want some feedback to see whats the best method to calculate > that? What do you want just minutes? or minutes and seconds? Or the > option to use one or the other? > > I'm thinking (totaltime / totalcalls) - (now - qe->start) = current > estimated wait time. Which would update after each call is hungup. > > http://bugs.digium.com/bug_view_page.php?bug_id=0000214 > > > Please let me know what you would like to see!?!?! > > Thanks, > bkw > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users -- BTEL Consulting 850-484-4535 x2111 (Office) 504-595-3916 x2111 (Experimental) 877-552-0838 (Backup Phone) _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
