Hi all.
I have some questions:
1) Is there a way to get a full log of the calls (incoming and outgoing)
2) How is the intregation of Mysql and Asterisk. At witch Aplicattions.
3) And of the Extension
a) I have a Support Call Center. Almost all the time all the
extensions are busy, and some calls at hold. Is there a way that when some one
hang off, can take the next call in the hold. At this moment, i have that if all
are busy, send the call to hold. And in 1 minute tray again to call any extension.
b) Is ther any way.. that other person can take the ringing
call of other extension at his phone?... Example: There is a ringing call at
extension 100 which is alone and i'm at extension 150, So and i want to take it?
so i dial some number and i take it... How to do this?
Well thanks... all
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