RE: [Asterisk-Users] Polycom SoundPoint 501 Problem

Wed, 29 Jun 2005 14:04:45 -0700

Title: Message
Need some more information about your setup.  If you go to the web interface (IP of your phone on browser), and check out the "Lines" section, do you have the correct Auth User ID, Address and Password set?  In the same section, make sure that you are using the right SIP port of (usually) 5060 and the right address, as well as having a '1' in the REGISTER box.  See if that is all correct. 
 
Without more config information, its just a shot in the dark.
 
 
Chris Coulthurst
 
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Bruenderman
Sent: Wednesday, June 29, 2005 11:49 AM
To: [email protected]
Subject: [Asterisk-Users] Polycom SoundPoint 501 Problem

I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've configured DHCP and TFTP and successfully updated both the BootRom and SIP application. I've also created a custom cfg file for this phone's MAC address and the settings seem to be taking just fine. I can see that the phone registers with my Asterisk server but 'sip show peers' reports that the phone is UNREACHABLE. This seems to be a problem because when I dial an extension from the phone, I can see Asterisk answering it and Festival responding, but I get no audio out of the handset nor the speaker of the phone.

 

I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP 1.5.2. Any clues?

 

Craig Bruenderman

Network Advocates, Inc.
9001 Shelbyville Road, 260 Burhans
Louisville, KY  40222
Main:  502-412-1050
Free:  877-412-1050
DID:   502-992-5929
Fax:   502-412-1058
Mobile:  502-548-1100

 

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