I am using the auto-dial-out
feature to play recordings. I create the call files, place them in the
outgoing directory and off they go.
The problem is that the number I am dialing
does not get stored in CDR. One suggestion was to put this number in the
callerid field. Problem with that is that the recipient will see their own
number, which is unacceptable. I must show a toll-free
number.
I've tried resetting the callerid in
the dialplan context before the CDR is stored. That works great,
except if the call goes unanswered, it never makes it into the dialplan
logic.
I must somehow get this number into CDR, as
I need it to match back to a customer activity database.
Any suggestions?
Thanks,
Adam
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