We initially tried going with Snom but had a high failure rate. Since then we have been Polycom and they seem to work great.

We did just have a customer demand a phone with a sidecar and bought a Snom 220 with 2 of them. The additional sidecars require a seperate power supply which did not come with. Also they claim damage if not powered up properly. After installed for a week it too had issues. Seems the handset went bad which also made the speakerphone stop working.

I would strongly look at Polycom or Cisco if this is a business class rollout. We did also test these but they were too expensive.

Good Luck


On Jul 6, 2005, at 11:31 AM, Patrick Fortin wrote:

Hi

We are about to buy several Snom phones.

Does anyone have warnings or advices against these phones ?

Our finalists were Cisco, Polycom and Snom.

We will be using only the SIP protocol.

Thanks

Patrick


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