Good thing you wasted everyones time here in your tiraid instead of having an intelligent conversation with your vendors in the first place.
On 7/19/05, Michael D Schelin <[EMAIL PROTECTED]> wrote: > After an extensive conversation with Mediatrx 's sales department , I stand > corrected and so does the salesman who spoke to me. My apologies to Voip > Supply. I understand now you never knew about the CD. > > Garrett Smith wrote: > > > > I though I would post an update for everyone on what DOES and DOES NOT come > with every Mediatrix product. > > > > Every Mediatrix product, EXCEPT the 2102 comes with a CD. The 2102 does not > come with a CD. > > > > As per Michael in the Mediatrix Sales Department, the CD and provisioning > tool is a separate part number that needs to be requested at the time of > purchase, and ordered in addition to the unit. Because this is a service > provider unit, Mediatrix and their distributors DO NOT include the CD and > PROVISIONING tool unless it is ordered. > > > > Why? Because once you get one CD there is no need to keep receiving them, > when ordering in bulk. > > > > So, if any of you plan to order the Mediatrix 2102 from anyone, make sure > you ask for the CD at the time of purchase. > > > > I would like to thank Mr. Schelin for bringing this to our attention and we > will be updating our site to prevent this sort of problem from occurring > again. > > > > If anyone has any further questions about the 2102, or how to order one with > or without the CD, please contact me offlist. > > > > Thanks! > > > > > Garrett Smith > > <[EMAIL PROTECTED]> > > 716-250-3408 Direct > > 716-903-9495 Cell > > > ________________________________ > > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Michael D Schelin > Sent: Tuesday, July 19, 2005 1:35 PM > To: Mark Musone; Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Re: So you all think VoIP sypply is warm > andfuzzy > > > > Real scary .... whooooo > Don't bash my company. You've never used us. I test products for deployment > so my customers don't have to call in for help. When I have to waste my time > hunting down software then I get mad. Mediatrix has been great about getting > this software to me. There is a limited web server built in to their > products but you can not provision it without their software. And the person > who said this was not the correct forum to complain to, your right. I'm > sorry to all of you for informing you about the business practices of a > supplier. I believe now that someone removed the standard provising cd that > is shipped with every Mediatrix product. So everyone, make sure you receive > all that you've paid for. > > I'm ending this thread now. > > > Mark Musone wrote: ..all i know is that if this guy is bitching about a > non-existant CD > and is unable to provision > a simple VOIP device, then i would be terribly afraid of his companies > technical ability for their actual VOIP service.. > > scary..a VOIP provider that can't even provide themselves... > > > > On 7/19/05, Jason Stewart <[EMAIL PROTECTED]> wrote: > > > On 18/07/05 17:06 -0700, Michael D Schelin wrote: > > I was waiting for everyone to reply so here is mine.. Check out the > Mediatrix web site. There are no downloads or lists of resellers who > might > have this provisioning software that is normally included with purchase. > You may be right that it is a refurb but every indication points that it > is not. I have contacted both companies and I'm waiting for replys. I'm > on the west coast and it took over 7 days to get here. I am a little > pissed when all other ATA's are configurable from their built in web > server. And Yes, I'm self serving as well as mostly everybody I've ran > into in this business. This unit was purchased for testing. Because of > the timezone problem, When I get the product from UPS it's too late to > call Canada or FL. when all I need is a simple download to correct the > problem. Is it too much to expect everything in the box when you > purchase > it? Or have a web site with these free included software so if this > happens we don't wast our valuable time. By the way I did get an email > from VOip Supply asking me to wait until morning so they could find the > software. This is at 2:30 PST. This complaint was to hear from others > about VoIP Supply and their business practices. I wanted to get feedback > ether way, or maybe a contact name so I can get this paper weight working > and tested. Has anyone used the 2102? Please let me know. > > > Obviously you have a misunderstanding. Why not assume that there is a > misunderstanding, with voipsupply then work from there instead of > dumping your anger out on all of us? > > I don't doubt that there is a CD or there was once a CD that shipped > with the 2102, but - According to the Medaitrix Web Site... > > > --- Copy and paste from mediatrix web site --- > With the Mediatrix 2102, service providers get the product > characteristics allowing them to successfully deploy residential IP > telephony applications. The Mediatrix 2102 provides a web interface, > giving users a convenient access to the unit for initial set-up. The > Mediatrix 2102 can auto-provision by fetching its encrypted > configuration file from a TFTP or HTTP server making installation > transparent to end-users. To further facilitate deployments, factory > loaded configurations are possible. Automatic firmware and > configuration file downloads ensure that the 2102 is always > up-to-date. > --- end --- > > You are supposed to use a web interface for initial set up. > > Jason > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
