On Thu, 2005-07-21 at 09:59 +0200, Alessio Focardi wrote: > PF> Oh, you mean the completely natural feeling "put them on hold, dial > PF> new party, tell them you have a transfer, hit transfer"? I want some of > PF> whatever kool-aid the person who thought that one up had. I still feel > PF> like I'm losing a call every time I do an attended transfer. > > In my opinion there should be only one "transfer" function, let suppose > it's called by #.
Wrong, which other phone system have you used where every time you try and use some IVR that says "Enter your xyz number followed by the # key" and you end up being interrupted by asterisk to transfer the call ?? > Eventually another function key can be enabled (let's say *): if you > do an attendend xfer transfer the * key will put in a conference the original > call, you and the > other party you are transfering. > > If any of the 3 hangs up while conferencing the conference should stay > up with the 2 remaining. Nope, because if there are three parties: A - You B - Outside caller 1 C - Outside transfer party When you hangup, you don't want the other two legs to stay up, potentially forever depending on your hangup detection etc... > What do you think about this flow ? Not only have you suggested pretty much what we have, except you've made it worse by taking away the # and * keys... If you are on a zap channel, just hook flash (or press flash/recall/whatever) and transfer the call, complete with conference option. Any SIP phone (decent one) should have much more intuitive/instructive transfer process. Regards, Adam _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
