somesh s wrote:
Hi Asterisk-Users,
We have a problem with queues.conf / extensions.conf
queues.conf file reads like ...
member => SIP/8399
extensions.conf reads like ...
exten => 8399, 1, SetCIDNum(${AccountNumber}|a)
exten => 8399, 2, Dial(SIP/8399,10,Ttrf)
When somebody calls to the queue, we observed that
it is not going through extensions.conf
(previous two lines)
That mean's it is not executing dial plan rather it
is directly dialing to 8399.
We can observe this in asterisk-cmd-line where
SetCIDNum is not executed.
Anybody has some pointers on this problem, please
do reply.
Thanks in advance.
Best regards,
Somesh SS
Somesh,
It is impossible for the call to NOT go through extensions.conf.
Anyways, I am having some difficulties understanding exactly what the
problem is, but I can offer several suggestions:
1) Remove those spaces from your exten => line:
exten => 8399,1,SetCIDNum(${AccountNumber}|a)
exten => 8399,2,Dial(SIP/8399,10,Ttrf)
2) Do you want the call to be handled by a queue? You need to use the
Queue (not Dial) application for that. From what it sounds like, you
don't want to use queues at all... Please clarify.
--
Kristian Kielhofner
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