Brian West wrote:
PLEASE FOR THE LOVE OF GOD put a NAME in your email program.. I'm sure it makes going back and finding stuff in the archives when you and about 100 other people use "Asterisk" in their names.... This goes for anyone that uses "Asterisk", "Asterisk PBX" or any form there of .. lets put a name in there. </rant>

/b

Bugger - sorry, there is another one on it's way that will annoy you.

I should have fixed this now.

Julian.


On Jul 24, 2005, at 1:44 AM, Asterisk wrote:

Joseph wrote:

[snip]




exten => _6XXX,2,Busy
exten => _6XXX,3,Hangup



But the whole point is that I don't want the caller to hear a busy signal or get hung up, I want the Queue to try the next available agent. Which it does at the moment, just with the errors mentioned in the error log file.

This busy means, tell the queue app that the agent is busy. The queue app willl go try someone else. The caller will keep hearing music. :)


damn, that's so obvious when you say it - I'm sorry that I questioned you, but it smelt wrong ;)

Many thanks. I'll go try that now.

Julian

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