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We have implemented * in one of our branch offices and recently ran up
against a very strange issue. On random occasions, when we would dial out using
our trunk lines, we would get a message stating “you do not have to dial
a 1 or 0 when calling this number” even if we didn’t dial a 1 or 0
in the dial sequence at all. After much troubleshooting, we found users with
similar issues that simply put a wait (w$EXTEN) in the dial sequence and fixed
the problems. We did the same and it automagically fixed itself. This is great,
of course, but I was wondering if someone out there could give me a more
detailed explanation of why this works and why you have to implement this trick
with some telecom providers and not with others. Verison provides our trunks at
our branch office, but this issue has never arisen at our home office where we
have SBC. We are running * v1.0 with a Digium 4 port FXO TDM card. Thanks, Heath Bowlin |
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