Since my previous response was incorrect, I will go ahead and give the instructions. I pulled these from the forum at http://sourceforge.net/projects/asteriskathome/

Instructions for getting DISA to work with AAH (or AMP).

As Adrien pointed out, you should have Digital Receptionist set up or a dedicated DID route.

1. Modify your Digital Receptionist menu. When you get to the screen asking for "Number of Options for Menu", add 1 to the value currently showing. Click continue 2. The new option should be at the bottom of the list. Change the Option number to a number you would like. This is the "extension" the caller dials to get to the password voice prompt. 3. Click the radio button for Custom App. In the field, type "custom-disa,s,1" (without quotes).
4. Click Continue at bottom, and then on red banner to apply them.
5. Now click on Maintenance (top of screen)
6. Click on Config Edit
7. Click on extensions_custom.conf
8. Somewhere in the file copy the following:
 [custom-disa]
 exten => s,1,Wait(2)
 exten => s,2,Answer
 exten => s,3,DigitTimeout,5
 exten => s,4,ResponseTimeout,10
 exten => s,5,Wait(2)
 exten => s,6,Authenticate(###) ;any number you want for a password here.
 exten => s,7,DISA,no-password|from-internal
9. Click Update at bottom.
10. Click Re-Read Configs

This set up works for me.

Doug

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