RE: [Asterisk-Users] Transfer to outside line.

Wed, 03 Aug 2005 14:34:24 -0700

Actually what I am wanting is for the digital receptionist. So that if a user selects option 2 for “Internet Technical support” It transfers the call to my offsite call center. Thanks

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, August 03, 2005 11:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Transfer to outside line.

 

I think what you want is called DISA
http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20DISA

DISA (Direct Inward System Access) Allows someone from outside the telephone switch (PBX) to obtain an "internal" system dialtone and to place calls from it as if they were placing a call from within the switch. A user calls a number that connects to the DISA application and is given dialtone and context.

Doug

At 09:12 AM 8/3/2005, you wrote:

Finally got everything up and run with the help of Manny Wise last night. So I am setting up my digital assistant and getting down to the task I need this box to perform the most. I need to have a custom app that I can call that will take me pressing 2 at the menu and have it transfer the call to a offsite phone number utilizing my Zap Trunk. Im sure someone has done this already. Anyone want to point me in the right direction?
 
Tim King

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