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This is a new post, but its really a three-time
retread. I hope someone has a clue on this, as it could be helpful in many
circumstances:
I am looking for a way to dial 'special' an
extension (in house, like 102), which are all Polycom IP. I'd like to
ring the extension as normal, but have the option of, while the line is ringing,
to press a digit, hop out to a new context and/or priority and do something
else.
Even a key system as basic as the Panasonic 616 let
you press 1 while ringing an extension, and user-permissions allowing, would
force the call in to off-hook voice announce. If you called an extension
that was busy, pressing 6 would make the called party's phone ring you back when
they hang up. These are two seemingly simple ideas, but I've not yet come
up with a good concept of how.
I've looked at the command RetryDial, which in many
ways comes close, but misses. Something tells me this is going
to be a "playtones" type of situation, but I have no clue if, or how its
possible to generate ringtone on the handset, then drop in to the next priority
to actually RING the extension, all the while waiting for a digit. Once it
gets that digit, it has to stop the playtones, hangup the channel to clear it,
and immediately ring it back with ALERT_INFO=answer/ring-answer. If I
could make that happen, I swear I'll fart sunshine-dust. ;)
Any ideas to move in the right direction, hints and
similar suggestions are more than welcome!
Chris Coulthurst
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