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We found that the inbuilt attended transfer in
Asterisk solved all of our problems in this regard.
(the receptionist presses # and the extension to be
transferred to)
Sadly this is not entirely reliable going in and
out of queues - it can crash Asterisk.
PaulH
----- Original Message -----
Sent: Saturday, September 03, 2005 4:04
AM
Subject: [Asterisk-Users]
Receptionist
Hi,
Quick question. With an old phone system a
receptionist receiving a call has 1 button to push to transfer calls to a
specific extension, with Asterisk, a receptionist would actually put the
caller on hold, pick up another line, call the extension, ask if the person is
available, hang up pick up the caller again and transfer. To me it's
seems a long way to simply do a receptionist job. Is there a way we can
program the system, or make an application, that would provide the same
functionality ?
I am currently
looking at buying 4 pbx for my offices across Canada and this particular
feature is preventing us from choosing Asterisk. Any info would be
greatly appreciated.
Alain
Major,
Directeur,
Département de l'Informatique et des
Télécommunications
Manager,
Information Technology and
Telecommunications Department
L. Simard Transport Ltée
Simard
Transport and Warehousing
1212 32nd Avenue
Lachine, Québec,
Canada
tél : 514-636-9411
email : [EMAIL PROTECTED]
web :
http:\\www.simard.ca
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