I always get an unable to read password error if I hang up without entering a password when prompted. Maybe is this what you are doing? Even if you hear nothing, it is probably still expecting a password to be entered.
On 9/7/05, Aisling <[EMAIL PROTECTED]> wrote: > > > Following on from my below email, things have taken another bizarre twist…… > > > > I have continued getting the error when 2092 tries to listen to messages by > dialing 9999. > > > > --Executing VoiceMailMain ("SIP/2092-6918", "2092") in new stack > > --Playing 'vm-password' (language 'en') > > WARNING: app_voicemail.c:4922 vm_authentication: Unable to read password. > > > > Then I decided to plug out my BT100 and left it plugged out for a few hours. > When I plugged it back in and dialed 9999 for voicemail, bizarrely I could > hear the voicemail main menu and was prompted for a password. When I entered > the password, I was able to listen to the messages…..This is what appeared > on the Asterisk console > > > > --Executing VoiceMailMain ("SIP/2092-6918", "2092") in new stack > > --Playing 'vm-password' (language 'en') > > --Incorrect password '1234' for user '2092' <context = <any>) //here I > entered the incorrect password 1234 > > --Playing 'vm-incorrect' (language 'en') > > --Playing 'vm-password' (language 'en') > > --Incorrect password '1234' for user '2092' <context = <any>) //again > here I entered the incorrect password 1234 > > --Playing 'vm-incorrect' (language 'en') > > --Playing 'vm-password' (language 'en') > > Unable to create lock file > '/var/spool/asterisk/voicemail/from-sip/2092/Old/': No such > file or directory > > Unable to create lock file > '/var/spool/asterisk/voicemail/from-sip/2092/Old/': No such > file or directory > > Unable to create lock file > '/var/spool/asterisk/voicemail/from-sip/2092/INBOX/': No > such file or directory > > Unable to create lock file > '/var/spool/asterisk/voicemail/from-sip/2092/INBOX/': No > such file or directory > > -- Playing 'vm-youhave' (language 'en') …….//here I entered the correct > password and heard that I had no messages > > -- Playing 'vm-no' (language 'en') > > -- Playing 'vm-messages' (language 'en') > > --Playing 'vm-opts' (language 'en') > > > > > > But then to add another twist, I hung up the phone and dialed 9999 again. > This time it didn't work and I got the same old error as before. I tried > plugging out the phone again but it did not make a difference. > > > > Does anyone know what those extra messages on the console mean or how I can > solve this? I am obviously missing something important – How do I get it? > > > > Many Thanks. > > > > > > -----Original Message----- > From: Aisling [mailto:[EMAIL PROTECTED] > Sent: 06 September 2005 18:09 > To: 'asterisk-users@lists.digium.com' > Subject: Asterisk BT100 Password Issue > > > > Hi, > > > > I am getting the following error when I attempt to listen to voice messages > by dialing 9999 (I can hear nothing): > > > > --Executing VoiceMailMain ("SIP/2092-6918", "2092") in new stack > > --Playing 'vm-password' (language 'en') > > WARNING: app_voicemail.c:4922 vm_authentication: Unable to read password. > > > > I read in previous posts that this may be to do with the dtmf settings and > have set both (asterisk and BT100) to info. This has not helped. My phones > register with SER (port 5060) and use Asterisk for voicemail (port 5064). > > My configs are below along with my BT100 settings: > > > > ;Grandstream BT100 > > > > SIP Server: x.x.x.x:5060 > > SIP User ID: 2092 > > Authenticate ID: 2092 > > Name 2092 > > > > SER then forwards to port 5064 of Asterisk. > > > > ;sip.conf > > > > [general] > > bindport=5064 > > bindaddr=0.0.0.0 > > disallow=all > > allow=ulaw > > allow=alaw > > allow=gsm > > srvlookup=yes > > canreinvite=no > > autocreeper=yes > > nat=yes > > > > [2092] > > type=friend > > username=2092 > > canreinvite=no > > context=from-sip > > mailbox=2092 > > host=dynamic > > nat=no > > dtmfmode=INFO > > disallow=all > > allow=alaw > > allow=ulaw > > > > ;extensions.conf > > [general] > > static=yes > > writeprotect=yes > > > > [from-sip] > > exten => 2092, 1, Dial (SIP/2092, 20) > > exten => 2092, 2 , Voicemail (u2092) > > exten => 2092, 102, Voicemail (b2092) > > exten => 2092, 103, Hangup > > > > exten => 9999, 1, VoicemailMain(${CALLERIDNUM}) > > > > ;voicemail.conf > > [general] > > format=wav > > > > [from-sip] > > 2092 => 2092, 2092, emailaddress > > > > Has anyone any inkling as to what the cause could be? > > > > Many thanks, > > Aisling.-------------------Legal > Disclaimer--------------------------------------- The above > electronic mail transmission is confidential and intended only for the > person to whom it is addressed. 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