Thanks Noah for your time,

I am using rfc2833 as dtmf mode

I already tweaked the dialplan.digitmap="" (to an empty string) so
everything gets out.

my phone's sip.cfg codec setting looks like
<preferences voice.codecPref.G711Mu="1" voice.codecPref.G711A="2"
voice.codecPref.G729AB="3" voice.codecPref.IP_4000.        G711Mu="1"
voice.codecPref.IP_4000.G711A="2" voice.codecPref.IP_4000.G729AB=""/>

And ulaw is set as preferred in the extension.

as shown in sip.conf

[general]

 port = 5060           ; Port to bind to (SIP is 5060)
 bindaddr = 0.0.0.0    ; Address to bind to (all addresses on machine)
 disallow=all
 allow=ulaw
 allow=alaw
 context = from-sip-external ; Send unknown SIP callers to this context
 callerid = Unknown


Thanks again,

Andres

------------------------------


 I guess the line 303096 is the more relevant, but I don't know
 where to
 start troubleshooting it.

Line 303095 is probably relevant, too.  What codec is the phone
configured to try first?  It looks like the phone is trying to use
something asterisk doesn't understand, or is not configured for.
Maybe set the phone to ulaw instead.

Also, what dtmfmode are you using?  Can we look at your sip.conf from
asterisk, and the config files for your Polycom phone?


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