BJ Weschke wrote:

For your outbound calling problem, if you're operating with CVS-HEAD
 you can PauseQueueMember and then UnpauseQueueMember as part of the
 dial-plan for your outbound calls for those agents.

Thanks, I think this will do the trick. For short breaks, I can wrap
this around an echo test and let the agents call that number to take a
break.

I am using the Xorcom Rapid 1.1, I will have to check if
PauseQueueMember is available in that.

raj
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