We are trying to determine how to build out an IVR system we are working on. The system needs to be able to handle probably at most 5-10 concurrent calls at peak times. Other times we are just looking for a reliable service. For incoming calls we've been using BroadVoice VOIP and before that VoicePulse VOIP. VoicePulse's IAX service started dropping DTMF inputs that we were processing soon after launch and after a few months of reliable service from BoradVoice SIP, we are experiencing problems catching the digits (simple 6 digit numbers) that people are inputting.
The question: Is it unrealistic to think that an all network solution (meaning calls VOIP in to the machine and out from the machine) for this kind of load is doable? Or, would it be better to get POTS phone lines involved with a hardware solution like: http://www.digium.com/index.php?menu=product_detail&category=hardware&product=TDM400P (or a better product)? If the network approach is possible why are we having so much problems just capturing the digits people are pressing? The machine is connected directly to a T1 that has at least 900kb up and down available at any time and is 3GHz with decent specs. What is the problem here? (Asterisk 1.0.9) Thanks for any input, Michael _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
