BJ,
Great news - glad to hear it.
I think the key thing I'm looking for is that this is all transparent to the
caller. I want them to hear nice hold music while the user is searched for,
and only be directed to the physical extension if the correct person picks
up. (e.g. no third party voice mail).
CF - That sounds good, I'll search the archives. Possibly an application
would still be of service if it simplifies the dial plan. Look forward to
trying both approaches.
Best,
WILL
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