Tzafrir Cohen wrote:
On Sat, Oct 15, 2005 at 03:21:38PM +0100, Colin Martin wrote:
Hi,
I seem to be unable to get Asterisk to recognise the '#' key being
pressed to acknowledge an incoming call from a queue. No matter how many
times I press the key to acknowledge, the Asterisk server acts as if I
have not.
I have installed the ztdummy module, and it seems that Asterisk is
picking it up OK (mainly since it's not moaning about permissions for
IAX timing any more).
I am using the Asterisk version that is packaged in Debian Stable
(Asterisk 1.0.7-BRIstuffed-0.2.0-RC7k) and the call that goes out
expecting a '#' goes over an IAX provider to a UK mobile/landline.
What phone do you use? How is it connected to Asterisk?
I have tried all the following phones:
Cisco 7940 (via SIP)
UK Mobile, Orange, Samsung D500 (via IAX to outbound provider)
UK Landline (via IAX to outbound provider)
It just seems that Asterisk totally ignores the '#' key.
I found the following on
http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20AgentCallbackLogin
"(Note: Without a valid zaptel timing source, the '#' acknowledgement
will not happen.) "
Although I have installed the ztdummy module, is there any way to get
Asterisk to tell me if it is working or not?
Many thanks for the response.
Colin
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