|
Hi there. We have lots of internal phones and we use
the transfer option very often. But how do I set up the dial plan so that when a
user transfers the call to someone else and that person is unavailable/busy
(etc), the call returns to the user after a couple of seconds or so. I was thinking about using the CallerIdNum
but the callerid is not always the number of the phone that transfers the
phone. Sometimes it’s the other party of the converstation. This is basicly what i want to do External User calls in -> One of us
(person A) answers -> Transfer call to correct person(B) -> If person B
unavailable, transfer back to person A. Thanks. |
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