Tressler, Joshua A wrote:
Saul,
What you are suggesting follows along the lines of what I am currently
trying however I have determined that if the incoming call has no
callerid, then the channel name is just Zap/1-1/ . For some reason
asterisk doesn't even add the -XXXX to the end of the channel name....
In zap channels :) zap/1-1 is the -XXXX
u don't will get zap/1-2.... at least i have a 300 phones system runing
and never got 1... b/c only will happen when u send another call in the
same channel...
if the user hangs up :) u will get another event.. i think i can look
here for that event too if u need .. and the same will happen if the
agent hangup u get another event etc etc
Event: Leave
Privilege: call,all
Channel: SIP/s-f36c
Queue: operator
Count: 0
Server: asterisk1
Database problems can be reduced to the min.. u can creat an id unique
for u when u move to the db but in the asterisk enviroment the only way
u have to follow the call is the channel...and if the channel is renamed
b/c u got a park call or something u will get the rename event
regard
Saul
My concern is that we could get a call that wouldn't go completely
through the queue (aka, the user hangs up, or a db problem) and then an
hour later get another private call on the same Zap/1-1/ channel and
then we could have an issue of the uniqueness of the record. Do you
follow my scenario?
I really thought that this may work until the above problem. Do you have
any to this issue? Again, I appreciate your help with this.
Thanks again,
Josh
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