Hi Alessio,
The opposite of logging in with Agentlogin is simply hanging up the phone! :-)
If you use AgentCallBack, you can instead logoff explicitly.
You vcan also log off users manually from the console.
Hope this helps
l.


On Tue, 25 Oct 2005 12:00:07 +0200, Alessio Focardi <[EMAIL PROTECTED]> wrote:

Hi,

is there an "Agentlogout" procedure opposite of the one we get with Agentlogin ?

I tried simply having another agent log from the same extension, but when I try

Show agents

10 (Alessio) available at '[EMAIL PROTECTED]' (musiconhold is 'default') 51 (Giuliano) available at '[EMAIL PROTECTED]' (musiconhold is 'default')

So another question could be: to who calls are counted if answered ?
Tnx for any help!




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Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

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