Hi,
I have
set-up two asterisk servers with an IAX trunk between them. There is a
queue-system and callagents configured on one of them
Agents on
both servers logon to the one queuesystem I have set up, which works fine.
But autologoff (agents.conf) only seems to work with agents connected direcly to
the asterisk with the queues.
Autologoff
is set to 20 seconds in agents.conf.
The odd
thing is that when the queue calls an agent over trunk, it rings for 30 seconds
and then recieves a congestion (yes, I've set ring time to 30 secs).
Shouldn't it
ring for 20 seconds, log off the agent, and try next agent (which it actually
does with agents that are not called over trunk)?
Anyone had
the same problem?
Thanks,
Jan /
Sweden
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