In queues.conf the naming scheme will work for defining a queue. It won't work for the agents though as they all have to have unique names. My thought is to create a pool of available agent numbers, and the web gui for the tenants will let the tenant pick the agent numbers they want to assign out of the pool. As numbers are used they are taken out of the pool, and as they become available they go back into the pool. The downside to this is that a tenant won't get to pick the exact numbers they want, but that doesn't seem like too much of a compromise for a multi tenant system.
Anyone have any better ideas?
Chris
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