That helped a little. Thanks a lot! Is there any chance to determine the agent id (defined in agents.conf) of a caller?
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Anthony Rodgers > Sent: Wednesday, November 23, 2005 2:11 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Agent Logoff > > Hi Marcus, > > Here's what we do: > > [agent-login] > exten => s,1,NoOp(${AgentUser}) > exten => s,2,AddQueueMember(${AgentContext}|${AgentChannel}) > exten => s,3,Wait(1) > exten => s,4,Playback(agent-loginok) > exten => s,5,Hangup > exten => s,103,RemoveQueueMember(${AgentContext}|${AgentChannel}) > exten => s,104,Wait(1) > exten => s,105,Playback(agent-loggedoff) exten => s,106,Hangup > > [help-desk] > exten => s,1,Answer > exten => s,2,SetMusicOnHold(default) > exten => s,3,DigitTimeout,5 > exten => s,4,ResponseTimeout,10 > exten => s,5,SetVar(AgentContext=${CONTEXT}) > exten => s,6,SetVar(AgentChannel=${CHANNEL}) > exten => s,7,Cut(AgentChannel=AgentChannel,-,1) > exten => s,8,Cut(AgentUser=AgentChannel,/,2) > exten => s,9,NoOp(${AgentUser}) > ; help-desk agents > exten => s,10,GotoIf($[$["${AgentUser}" = "davidb"] | $["$ > {AgentUser}" = "karenj"] | $["${AgentUser}" = "laurp"]]?agent-login,s, > 1:) > exten => s,11......... (rest of queue) > > exten => 2313,1,Goto,help-desk|s| > 1 > > What this basically means is that if an agent calls the queue > from their own phone, it logs them in or out as appropriate > without the need for passwords or anything. > > Does this look like it might help? > > Regards, > -- > Anthony Rodgers > Business Systems Analyst > District of North Vancouver > Web: http://www.dnv.org > RSS Feed: http://www.dnv.org/rss.asp > > > On 22-Nov-05, at 10:01 PM, Marcus Deluigi ((intern)) wrote: > > > > > Hi. > > > > Another agent question: is it possible to put an agentlogoff on an > > extension, without dialing a '#' for a password? > > Something like: > > exten => 702,1,AgentCallbackLogin(,,'#'@interncall) > > But it does not work, because asterisk does not except '#' > as a valid > > extension ... > > > > A perl skript would also help me .. > > > > Greetings, > > Marcus > > > > _______________________________________________ > > --Bandwidth and Colocation sponsored by Easynews.com -- > > > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users