Aldo Bergamini wrote:
[EMAIL PROTECTED] is believed to have said:
Jason,
I'm sure these questions have been answered at some point, but I'm too new
to this stuff to know the right words to plug into the search function to
find what I need.
well, yes of course.
I have never touched Asterisk before, but have wanted to for some time.
Now I finally think I'm going to bite the bullet, as I have a real-world
application for it!
You are in for some fun and satisfaction; with some small price to pay...
My office consists of two employees, neither of whom work in the office
physically. Here is what I'd like to do. Hopefully someone can tell me
what I need to do/buy/configure/install to make it work...
As a minimum set up you will need a CPU plus an interface to your
incoming phone lines and most likely to an extension line in the main office.
I want all calls to come into the Asterisk box in the main office.
Obvious.
I want all incoming calls to be recorded (not as concerned about outgoing
calls)
Can be done from the dialplan.
Both employees have regular POTS telephone lines (one fellow has a land
line and a cell, the other has just a land-line).
I'd like callers to be presented with a short menu of options, the
behavior of which might change depending on the time of day (for instance,
at night, I'd like both the "sales" and "support" calls to go to one
employee, while during the day I'd like sales to go to one person, and
support to go to another. I'd also like to have an answering machine
(built into Asterisk?) pick up calls that go unanswered.
Can be done from the dialplan. Voicemail is an Asterisk application.
I guess that's about it. I looked at the Digium TDMxx cards, but don't
really know what I need in the way of FXO's and FXS's to pull off what I
want to do.
That's a very good option.
As an added bonus, if someone knows of a VOIP adapter that allows one to
plug an analog phone into it AND accept both VOIP and normal phone calls
to the same phone, that would be cool (and might make things easier to
configure, without making each extension 100% dependent on VOIP).
You could look into products from Sipura or from Grandstream.
Thanks in advance. I'm really looking forward to finally doing something
with Asterisk, one of the most exciting projects I've looked at for a
while!!
But the very best advice I can give you is to start getting used to the
Asterisk wiki and get the O'Reilly book on Asterik: it will be your
friend. That's the small price to be paid.
I found it worth.
Regards
Aldo
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As mentioned the SPA3000 has two ports - one for a handset, one for a
phone line. They hook into your asterisk as *two* (SIP) devices, giving
four ways to use them:
- incomming call from telco passed to asterisk (inbound call routing)
- asterisk can make outgoing calls through this line (outbound call routing)
- asterisk can ring the handset as an extension ( <--- you want this one )
- handset can be used to ring other extension (<--- possibly this also -
ring your partner for free over voip)
In the event of a power cut, the SPA joins the lines together - so you
will still have local calling. Your going to want a 'dial plan' typed
into the SPA3000 config so that normal calls are routed out of the
analogue line rather than to asterisk and back.
Chris
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