Hi,

We're working with asterisk 1.2.0, hardware sip phone (Thomson st2020 by example), and sip soft like "x-ten" or "snom 360" (who can both manage many lines). We are also using the queue with round-robin strategy and dynamic members.

When the hardware phone is busy, the call is redirected to another phone within the queue members (I think it's normal). But when using a sip soft, it always receive the calls on the others lines even if he is busy and other members are free... Parameters like call-limit or incominglimit have no effects (see the log below...)

##
Dec 19 14:37:17 ERROR[31234]: chan_sip.c:2238 update_call_counter: Call to user '2788' rejected due to usage limit of 1
   -- Couldn't call SIP/2788
   -- Called SIP/2788
   -- SIP/2788-7442 is ringing
##

How could we arrange this problem ? We want to use a sip soft and have the possibility to do attended transfer

Thanks for the help

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