Checked the code and the queuename is not included regardless. I looked
at the public SVN and it appears to be the same there as well. So
I will have to come up with an alternative solution in the mean time.
--johann
Johann wrote:
I see what you mean and already have the option turned on. However the
entries in astdb
are a bit odd:
//Agents/40042 : [EMAIL PROTECTED];4004
//Agents/4005 : [EMAIL PROTECTED];4005
//Agents/4011 : [EMAIL PROTECTED];4011
//Agents/4014 : [EMAIL PROTECTED];4014
//Agents/4025 : [EMAIL PROTECTED];4025
Some background. We have multiple queues and use agentIDs that are
based on the employee's
extension and optional digits appended for specific queues. However
which employees are on
which can vary and would prefer not to add to much custom logic for
employees that will most
likely change in the future.
Why is the queue part of the entry empty? Seems that the /'s in the
channel name might be
interferring with astdb and how it separates family and keys. We are
running Asterisk 1.2.1
currently.
--johann
Nicolás Gudiño wrote:
Is it possible from within the dialplan to determine if an Agent
channel is already a member of
a queue? Would like to use this as part of a check that will play a
message if the agent is the
last person to log off the queue.
I can sorta do it by using AddQueueMember and checking ${AQMSTATUS},
however that generates a log
warning if they are already a member. I would also have to sometimes
run RemoveQueueMember real
quick to remove people who shouldn't be a member after doing that.
Any ideas? Another idea I have it so make a fast AGI script that
parses data from a mamager
connection to see, but this seems kinda overkill for something that
should be simple.
Maybe by using persistentmembers = yes in queues.conf and then query
astdb:
Ffrom the cli: database get /Queue/PersistentMembers yourqueuename
Or from the dialplan using DB function or DBGet application depending
your asterisk version.
Regards,
--
Nicolás Gudiño
Buenos Aires - Argentina
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