On 15:10, Mon 02 Jan 06, [EMAIL PROTECTED] wrote: > Hello Friends, > I was trying to dial agents from a normal extension. My extensions.conf is > configured as > exten => 11,1,AgentCallbackLogin > exten => 12,1,Dial(Agent/12) ;; configured in agents.conf as agent => > 12,12, vivek > exten => 13,1,Dial(SIP/13) ,, is configured in sip.conf > > When I dial 12 of call agents as > exten => 2,1,Queue(sales_queue|t|||300) > I get :- > Jan 2 09:12:26 NOTICE[2782]: app_dial.c:1011 dial_exec_full: Unable to > create channel of type 'Agent' (cause 17 - User busy) > > But the agent is not busy. > > Kindly tell me where am I going wrong. > > Thank you all for reading this.
Hi, Did you check if the phone is set to DND ? Or something else, like wrong fwd or something ? Took me some time to with remote phones. "Did you set the phone to dnd?" "no" Get the car, get over there, just to find out they did. -- Michiel van Baak http://michiel.vanbaak.info [EMAIL PROTECTED] GnuPG key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x7E0B9A2D "Why is it drug addicts and computer afficionados are both called users?" _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
