Because the Polycom softkey menus were so cumbersome, we chose to use
Asterisk's attended and blind transfers facility-wide. we press ## for
blind transfer (and Allison asks "Transfer", and you type the exten num)
and ** for attended transfer.
One more reason we chose this setup was if we added more non-polycom
phones in the future, the users would already know how to do transfers
without a retraining session :)
Moj
Kib Eki wrote:
I have to correct myself.
The problem occurs only when we try dial numbers with 10 or 11 at the beginning.
Kib Eki wrote:
Hi,
we just set up an asterisk with 55 Polycom 500 IP phones.
The blind transfer does not work.
The way we try to blind transfer a call:
1. answer the call
2. press transfer
3. press blind softkey -> the display shows "Blind transfer to:" and
cursor is in the second line
4. enter the number -> when we enter the second digit of the number
the display jumps back to "Hold: <number>" view.
It is reproducible.
Attended transfer works.
Any help is welcome! :-))
Regards,
BK
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Mojo <[EMAIL PROTECTED]>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112
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