I'm not so sure about that. I tried putting a Monitor() command right before
the Dial in extensions.conf that AgentCallbacklogin() uses to call an agent
back. I get a very small file of recorded audio before recording stops. I
assume the Queue application doesn't like Monitor() being called on it's calls.
-----Original Message-----
From: Diyanat Ali [mailto:[EMAIL PROTECTED]
Sent: Sun 1/8/2006 2:23 PM
To: [email protected]
Cc:
Subject: RE: [Asterisk-Users] Monitor Logged in Agent's conversation
You can use ChanSpy() module to monitor
Diyanat
>From: Rajkumar S <[EMAIL PROTECTED]>
>Reply-To: Asterisk Users Mailing List - Non-Commercial
>Discussion<[email protected]>
Errors-To: [EMAIL PROTECTED]
>Return-Path: [EMAIL PROTECTED]
>X-OriginalArrivalTime: 08 Jan 2006 19:40:13.0831 (UTC)
>FILETIME=[58229970:01C6148B]
>
>Hi,
>
>Is it possible to monitor conversation of logged in Agents? Currently
I am
>using ZapScan to monitor incoming calls, but I would like to monitor
>individual agents.
>
>raj
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