Just implemented a similar feature here - apparently the chanprefix won't accept a full channel identifier, so I ended up dropping the last character (this works for me since all the sip delivery we want to monitor is to individual handsets - I won't be monitoring any channels that are delivered in bulk).

I should really file this as a bug - I would think more useful behaviour in most cases would be to take a channel identifier rather than a prefix.

Dov Bigio wrote:

Hello,
It didn't work... I used "Data: SIP/dov.bigio-9949" which was the channel being used, and the call I received just had beeps... no conversation. According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't take a channel as parameter, does it? Thank you very much!!
Dov

    ----- Original Message -----
    *From:* Giovanni Miano <mailto:[EMAIL PROTECTED]>
    *To:* Dov Bigio <mailto:[EMAIL PROTECTED]> ; Asterisk Users
    Mailing List - Non-Commercial Discussion
    <mailto:[email protected]>
    *Sent:* Thursday, January 05, 2006 7:01 PM
    *Subject:* Re: [Asterisk-Users] ChanSpy via external application

    Use channel of your agent

    Channel: SIP/dov.bigio
    MaxRetries: 3
    RetryTime: 40
    WaitTime: 25
    Context: 01.telecom
    Application: ChanSpy
    Data: SIP/234-ssnf
    Priority: 1

    Cheers,
    Giovanni Miano

    2006/1/5, Dov Bigio < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>:

        Hi,
I have developped an application that monitors the status of
        my queues through the events triggered on the Manager Interface.
This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to
        click on the Agent he wants to monitor and be able to monitor
        the call.
My idea was to, when the user clicks on the Agent, I would
        Originate a call between his extension and  the extension I
        have for ChanSpy, passing as parameter the Agent number.
For testing this, I tried a call file on
        /var/spool/asterisk/outgoing
Channel: SIP/dov.bigio -----------> This is me
        MaxRetries: 3
        RetryTime: 40
        WaitTime: 25
        Context: 01.telecom
        Application: ChanSpy
        Data: Agent/5450                      ---------> This is the
        Agent I want to monitor
        Priority: 1
        The problem is that ChanSpy doesn't accept "Agent/xxxx" as
        parameter, just "Agent".
        Is there a way to ChanSpy a specific know Agent?
        (Or at least to send via dtmf the Agent Number I want to
        monitor right after the ChanSpy application is called?
Thank you very much!
        Dov
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-- Giovanni Miano
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